Research:
- Learn the ATS tool recruiters are currently using (moving away from) along with Bullhorn to fully understand work flows, processes, interaction, and gaps.
- Participate in multiple day-long group sessions with SMEs, IT, and development teams. These were designed for the SMEs to walk the teams though the identified gaps and how they work today. This allowed me to ask detailed questions, mentioned above, while building close working relationships.
- Conducted multiple worshop sessions that allowed me to examine functionality Bullhorn provides while identifying open items.
- Hold open sessions with SMEs and recruiters to understand what their needs and goals are, along with pain points, and what excites them with this transition.
UI Design System:
One of my fist activities was to recreate Bullhorn's design system into Adobe XD as interactive components. As soon as the team was ready for me to begin the designs I had all the main pieces ready for each initiative. Along the way I created and added my own custom UI components (icons, modal windows, buttons, etc.) to this document to be used across all my boards. Making a change to any component updates it on all my boards, saving me time on complex designs that span multiple gaps.
User Stories:
I worked directly with the Business Analysts (BAs) on user stories for each of the gaps. I also wrote detailed documentation for the BAs illustrating how to collect the requirements from the SMEs and business team, questions to ask, and how to write them without solutioning. Who, What, and Why, define the problem, not the solution.
Early Stage and Flow Exploration:
Many hours were spent detailing user flows, highlighting interaction differences between the current and new ATS tools. It allowed me and the team to see how the recruiter's workflow would change and be simplified based on my designs. I also worked on data flows for myself and IT's understanding of how and where the data will be stored, pushed, and retrieved.
Mid-fi Mockups:
These are simple, quick layouts that I built to share with business, IT, and others to illustrate ONLY how the user will interact with the form field elements (text input, lookup, calendar, number, etc.), order, tabbing, and more. I remove all branding and colors so the teams will focus on the user's experience interacting with each screen.
Prototypes:I performed daily, weekly presentations to large business groups showing complex interactive prototypes in Adobe XD. Watching me interact with the application while talking through the user's thought process helped the business fully understand the flow.
Videos of the prototypes. Mock-Ups:
One point of feedback I received from several recruiters, is the current tool was difficult to use due to inconsistencies in screen design, placement, and UI. Therefore, uniformity between the Bullhorn screens and gap screens is imperative. The gaps are being developed by an off-shore third party vendor that I'm working closely with. They are following my design explicitly in order to keep the look and feel identical. This is true for table lists, forms, alert, and empty states, as well as buttons, icons, color and animation. Here's a few example of consistency between similar screens.
Interactive Hi-Fi Prototypes:I put together a series of mock-ups/interactive prototypes for the groups to review, document usability, and discuss on an almost daily basis. I walked them through each gap, with the help of business analyists, gathered their feedback, then adjusted and tightened up my designs.
Videos of my prototypes. 
